When you’re committed to something, you accept no excuses, only results.
KEN BLANCHARDA little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
More Ken Blanchard Quotes
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Knowing where you are going is the first step to getting there.
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Everyday do something in relation to everything that’s important to you.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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Successful organizations have one common central focus: Customers.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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Feedback is the breakfast of champions.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
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Positive thinkers get positive results because they are not afraid of problems.
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Customer service should not be a department, customer service is everyone’s job.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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It never hurts to toot your own horn once in a while.
KEN BLANCHARD