Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
HOWARD SCHULTZYou must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
More Howard Schultz Quotes
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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A great business has to have a conscience. You have to know who you are and who you are not.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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People around the world, they want the authentic Starbucks experience.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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Always challenge the old ways.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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I can’t imagine a day without coffee. I can’t imagine!
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If you want to achieve widespread impact and lasting value, be bold.
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Success is best when it is shared.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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Business leaders cannot be bystanders.
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Who wants a dream that’s near-fetched?
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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