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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.

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Coffee Community Connection Creation People Power Simplicity

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Social and digital media is a bullet train, and that bullet train is not coming home.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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A great business has to have a conscience. You have to know who you are and who you are not.
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In times of adversity and change, we really discover who we are and what we’re made of.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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Risk more than others think safe.
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I can’t imagine a day without coffee. I can’t imagine!
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We are not in the coffee business serving people, we are in the people business serving coffee.
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