Always challenge the old ways.
HOWARD SCHULTZI was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
More Howard Schultz Quotes
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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Success is empty if you arrive at the finish line alone.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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Social and digital media is a bullet train, and that bullet train is not coming home.
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Customers must recognize that you stand for something.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Cutting prices or putting things on sale is not sustainable business strategy.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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People around the world, they want the authentic Starbucks experience.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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Business leaders cannot be bystanders.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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Don’t be threatened by people smarter than you.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
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I can’t imagine a day without coffee. I can’t imagine!
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At its core, I believe leadership is about instilling confidence in others.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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