The premium single-cup segment is the fastest-growing business within the global coffee industry.
HOWARD SCHULTZSocial and digital media is a bullet train, and that bullet train is not coming home.
More Howard Schultz Quotes
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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Who wants a dream that’s near-fetched?
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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Customers must recognize that you stand for something.
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Business leaders cannot be bystanders.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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A great business has to have a conscience. You have to know who you are and who you are not.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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Always challenge the old ways.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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Success is best when it is shared.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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If you want to achieve widespread impact and lasting value, be bold.
HOWARD SCHULTZ