Business leaders cannot be bystanders.
HOWARD SCHULTZ
We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
More Howard Schultz Quotes
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Business leaders cannot be bystanders.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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Sometimes you have to create the thing you want to be part of.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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Social and digital media is a bullet train, and that bullet train is not coming home.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Always challenge the old ways.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Who wants a dream that’s near-fetched?
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
HOWARD SCHULTZ