Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
HOWARD SCHULTZMy mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
More Howard Schultz Quotes
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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Social and digital media is a bullet train, and that bullet train is not coming home.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Don’t be threatened by people smarter than you.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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Who wants a dream that’s near-fetched?
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My passion. My commitment. This is the most important thing in my life other than my family.
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I can’t imagine a day without coffee. I can’t imagine!
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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Success is the by-product when you work toward the target.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
HOWARD SCHULTZ