We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
HOWARD SCHULTZEveryone starts strong. Success comes to those with unwavering commitment to be at the end.
More Howard Schultz Quotes
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Risk more than others think safe.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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My passion. My commitment. This is the most important thing in my life other than my family.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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People around the world, they want the authentic Starbucks experience.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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Success is empty if you arrive at the finish line alone.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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In times of adversity and change, we really discover who we are and what we’re made of.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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Success is the by-product when you work toward the target.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
HOWARD SCHULTZ