To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
HOWARD SCHULTZOne of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
More Howard Schultz Quotes
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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Success is the by-product when you work toward the target.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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Don’t be threatened by people smarter than you.
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Risk more than others think safe.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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People around the world, they want the authentic Starbucks experience.
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The challenge of the retail business is the human condition.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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In times of adversity and change, we really discover who we are and what we’re made of.
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If you want to achieve widespread impact and lasting value, be bold.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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Success is best when it is shared.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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This may sound a bit naive, but I got here by believing in big dreams.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
HOWARD SCHULTZ