At its core, I believe leadership is about instilling confidence in others.
HOWARD SCHULTZYou cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
More Howard Schultz Quotes
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People around the world, they want the authentic Starbucks experience.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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I can’t imagine a day without coffee. I can’t imagine!
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see And pursuing that vision.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Risk more than others think safe.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Success is best when it is shared.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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Customers must recognize that you stand for something.
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