Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
HOWARD SCHULTZCustomers must recognize that you stand for something.
More Howard Schultz Quotes
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Success is empty if you arrive at the finish line alone.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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Cutting prices or putting things on sale is not sustainable business strategy.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Sometimes you have to create the thing you want to be part of.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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Risk more than others think safe.
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Social and digital media is a bullet train, and that bullet train is not coming home.
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Customers must recognize that you stand for something.
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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Success is something that has to be earned every day.
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At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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Who wants a dream that’s near-fetched?
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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In times of adversity and change, we really discover who we are and what we’re made of.
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If you want to achieve widespread impact and lasting value, be bold.
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Success is best when it is shared.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
HOWARD SCHULTZ