Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
HOWARD SCHULTZEffective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
More Howard Schultz Quotes
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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People around the world, they want the authentic Starbucks experience.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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Success is empty if you arrive at the finish line alone.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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Success is the by-product when you work toward the target.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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A great business has to have a conscience. You have to know who you are and who you are not.
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Cutting prices or putting things on sale is not sustainable business strategy.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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This may sound a bit naive, but I got here by believing in big dreams.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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If you want to achieve widespread impact and lasting value, be bold.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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Social and digital media is a bullet train, and that bullet train is not coming home.
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