We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
HOWARD SCHULTZSuccess is best when it is shared.
More Howard Schultz Quotes
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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This may sound a bit naive, but I got here by believing in big dreams.
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Success is empty if you arrive at the finish line alone.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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The challenge of the retail business is the human condition.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
HOWARD SCHULTZ