People around the world, they want the authentic Starbucks experience.
HOWARD SCHULTZBe bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
More Howard Schultz Quotes
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I can’t imagine a day without coffee. I can’t imagine!
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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Risk more than others think safe.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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Don’t be threatened by people smarter than you.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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This may sound a bit naive, but I got here by believing in big dreams.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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