Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
HOWARD SCHULTZI believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see And pursuing that vision.
More Howard Schultz Quotes
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Success is best when it is shared.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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I can’t imagine a day without coffee. I can’t imagine!
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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Don’t be threatened by people smarter than you.
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I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see And pursuing that vision.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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Cutting prices or putting things on sale is not sustainable business strategy.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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Sometimes you have to create the thing you want to be part of.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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