I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
HOWARD SCHULTZIn life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
More Howard Schultz Quotes
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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A great business has to have a conscience. You have to know who you are and who you are not.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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At its core, I believe leadership is about instilling confidence in others.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Business leaders cannot be bystanders.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
HOWARD SCHULTZ