The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
HOWARD SCHULTZWe are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
More Howard Schultz Quotes
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Social and digital media is a bullet train, and that bullet train is not coming home.
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Sometimes you have to create the thing you want to be part of.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Risk more than others think safe.
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If you want to achieve widespread impact and lasting value, be bold.
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In times of adversity and change, we really discover who we are and what we’re made of.
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Success is best when it is shared.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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My passion. My commitment. This is the most important thing in my life other than my family.
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It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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Don’t be threatened by people smarter than you.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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The challenge of the retail business is the human condition.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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