Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
HOWARD SCHULTZThis may sound a bit naive, but I got here by believing in big dreams.
More Howard Schultz Quotes
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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This may sound a bit naive, but I got here by believing in big dreams.
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I can’t imagine a day without coffee. I can’t imagine!
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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Business leaders cannot be bystanders.
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People around the world, they want the authentic Starbucks experience.
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It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
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Cutting prices or putting things on sale is not sustainable business strategy.
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I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see And pursuing that vision.
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In times of adversity and change, we really discover who we are and what we’re made of.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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Success is something that has to be earned every day.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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Don’t be threatened by people smarter than you.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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Sometimes you have to create the thing you want to be part of.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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