Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
HOWARD SCHULTZDon’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
More Howard Schultz Quotes
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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Don’t be threatened by people smarter than you.
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At its core, I believe leadership is about instilling confidence in others.
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In times of adversity and change, we really discover who we are and what we’re made of.
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Sometimes you have to create the thing you want to be part of.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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Success is something that has to be earned every day.
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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Success is the by-product when you work toward the target.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
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