“People don’t mind being challenged to do better if they know the request is coming from a caring heart.”

Successful organizations have one common central focus: Customers.

Do your best to succeed and push the limits without violating them.

Nice guys may appear to finish last, but usually they are running a different race.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

When you’re committed to something, you accept no excuses, only results.

No one can make you serve customers well. That’s because great service is a choice.

The cure for too much to do is solitude and silence.

Vision comes alive when everyone sees where his or her contribution makes a difference.

Your game is only as good as your practice.

Things not worth doing are not worth doing well.

If becoming a high performing organization is the destination, leadership is the engine.

People who feel good about themselves produce good results.

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

As a manager the important thing is not what happens when you are there, but what happens when you are not there.

Business is like tennis. Those who serve well win.

You have the power to help people become winners.

Take care of yourself, there is none like you.

I don’t care if I fall as long as someone else picks up my gun and keeps on shooting.

Love yourself as you are, and take care of your body. Your body is the temple of your soul.

My view is that I love what I make so who cares what everyone else thinks. Make art for yourself first, and other people second.

You pull away and suddenly I have more room to grow.

Don’t neglect yourself taking care of someone else. You don’t owe anyone your time, a quick text back, or emotional support when you need to be giving it to yourself first.

Stop caring about what other people think of you – they will not create your success.

I have such a big heart, but once I stop caring – its wrap.