“All anyone asks for is a chance to work with pride.”

In 1945, the world was in a shambles. American companies had no competition.

My mother was my biggest role model. She taught me to hate waste. We never wasted anything.

The prevailing system of management has crushed fun out of the workplace.

Quality’ means what will sell and do a customer some good – at least try to.

Eliminate numerical quotas, including Management by Objectives.

It is not enough to do your best; you must know what to do, and then do your best.

If you do not know how to ask the right question, you discover nothing.

The result of long-term relationships is better and better quality, and lower and lower costs.

People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.

We are here to make another world.

The sure way to increase productivity is to better administrate man and machine.

Profit in business comes from repeat customers.

Innovation comes from the producer – not from the customer.

All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.

So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.

Lack of knowledge… that is the problem.

I wouldn’t live in California. All that sun makes you sterile.

All the effort went into getting there and then I had nothing left. I thought I’d got somewhere, then I found I had to go on.

When does she do all this thinking? We’re together all the time but she thinks deeply about things and with feeling and she can remember the facts. We’ve been married 48 years.

That’s what we’re all doing, all the time, whether we know it or not. Whether we like it or not. Creating something on the spur of the moment with the materials at hand.

But one of the things I learned from improvising is that all of life is an improvisation, whether you like it or not.

Fresno is an All America city and deserves real, honest, strong leadership and I pledge to the people of Fresno to be that kind of leader.

We’re trying to work on Sami to get through that and shoot the puck. MacInnis shot the puck all the time.

Liberal capitalism is not at all the Good of humanity. Quite the contrary; it is the vehicle of savage, destructive nihilism.