Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
W. EDWARDS DEMINGYou can not define being exactly on time.
More W. Edwards Deming Quotes
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You can not define being exactly on time.
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A bad system will beat a good person every time.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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We are here to make another world.
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The sure way to increase productivity is to better administrate man and machine.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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Profit in business comes from repeat customers.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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If you do not know how to ask the right question, you discover nothing.
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It is not necessary to change. Survival is not mandatory.
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The emphasis should be on why we do a job.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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Innovation comes from the producer – not from the customer.
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Eliminate numerical quotas, including Management by Objectives.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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Customers that boast about your project or service, and that bring friends with them.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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Any manager can do well in an expanding market.
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I am forever learning and changing.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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Lack of knowledge… that is the problem.
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The prevailing system of management has crushed fun out of the workplace.
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The big problems are where people don’t realise they have one in the first place.
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Quality’ means what will sell and do a customer some good – at least try to.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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Quality is pride of workmanship.
W. EDWARDS DEMING