The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMINGYour workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
More W. Edwards Deming Quotes
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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Profit in business comes from repeat customers.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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The sure way to increase productivity is to better administrate man and machine.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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You should not ask questions without knowledge.
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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Any manager can do well in an expanding market.
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What should be the aim of management? What is their job?
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Quality is everyone’s responsibility.
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Quality’ means what will sell and do a customer some good – at least try to.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
W. EDWARDS DEMING