Quality is pride of workmanship.
W. EDWARDS DEMINGIf you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
More W. Edwards Deming Quotes
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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The emphasis should be on why we do a job.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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Eliminate numerical quotas, including Management by Objectives.
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Hold everybody accountable? Ridiculous!
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Whenever there is fear, you will get wrong figures.
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The sure way to increase productivity is to better administrate man and machine.
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Any manager can do well in an expanding market.
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What should be the aim of management? What is their job?
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It is not necessary to change. Survival is not mandatory.
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Innovation comes from the producer – not from the customer.
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Quality’ means what will sell and do a customer some good – at least try to.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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I am forever learning and changing.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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Quality is everyone’s responsibility.
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People don’t like to make mistakes.
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It is not enough to do your best; you must know what to do, and then do your best.
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All anyone asks for is a chance to work with pride.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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We are here to make another world.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
W. EDWARDS DEMING