Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
KEN BLANCHARDAs a manager the important thing is not what happens when you are there, but what happens when you are not there.
More Ken Blanchard Quotes
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Have I done what is really important today?
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Successful organizations have one common central focus: Customers.
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None of us is as smart as all of us.
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Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
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No one can make you serve customers well. That’s because great service is a choice.
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Empowerment is all about letting go so that others can get going.
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Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
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Catching people doing things right is a powerful management concept.
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The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
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If becoming a high performing organization is the destination, leadership is the engine.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
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If you don’t seek perfection, you can never reach excellence.
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If you want to know why your people are not performing well, step up to the mirror and take a peek.
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Before something can become a habit it must first be practiced as a discipline.
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Catch people in the act of doing something right.
KEN BLANCHARD