For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
KEN BLANCHARDMost companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
More Ken Blanchard Quotes
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Whether you like it or not, you will leave a leadership legacy.
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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Customer service should not be a department, customer service is everyone’s job.
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Leadership is not something you do to people. It’s something you do with people.
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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Positive thinkers get positive results because they are not afraid of problems.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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When you stop learning you stop growing.
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Effective team leaders adjust their style to provide what the group can’t provide for itself.
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Empowerment is all about letting go so that others can get going.
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Catch people in the act of doing something right.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
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If you want to know why your people are not performing well, step up to the mirror and take a peek.
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Before something can become a habit it must first be practiced as a discipline.
KEN BLANCHARD