The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
HOWARD SCHULTZWhatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
More Howard Schultz Quotes
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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If you want to achieve widespread impact and lasting value, be bold.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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Business leaders cannot be bystanders.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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Risk more than others think safe.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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In times of adversity and change, we really discover who we are and what we’re made of.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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The challenge of the retail business is the human condition.
HOWARD SCHULTZ