When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
HOWARD SCHULTZWhatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
More Howard Schultz Quotes
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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Don’t be threatened by people smarter than you.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
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At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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People around the world, they want the authentic Starbucks experience.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
HOWARD SCHULTZ