Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
KEN BLANCHARDIn the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
More Ken Blanchard Quotes
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Take what you do seriously, but yourself lightly.
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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Humility does not mean you think less of yourself. It means you think of yourself less.
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Customer service should not be a department, customer service is everyone’s job.
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No one can make you serve customers well. That’s because great service is a choice.
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Knowing where you are going is the first step to getting there.
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Catching people doing things right is a powerful management concept.
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Everyday do something in relation to everything that’s important to you.
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None of us is as smart as all of us.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
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We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
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