“Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.”

If you want to know why your people are not performing well, step up to the mirror and take a peek.

Catch people in the act of doing something right.

The key to successful leadership today is influence, not authority.

None of us is as smart as all of us.

If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.

What we give our attention to, grows.

It never hurts to toot your own horn once in a while.

Perpetual prosperity comes to those who help others.

Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.

Successful organizations have one common central focus: Customers.

Do your best to succeed and push the limits without violating them.

Nice guys may appear to finish last, but usually they are running a different race.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

When you’re committed to something, you accept no excuses, only results.

No one can make you serve customers well. That’s because great service is a choice.

The cure for too much to do is solitude and silence.

Do you wish people to think well of you? Don’t speak well of yourself.

It takes humility to seek feedback. It takes wisdom to understand it, analyze it and appropriately act on it.

To write that essential book, a great writer does not need to invent it but merely to translate it, since it already exists in each one of us. The duty and task of a writer are those of translator.

Humility must always be the portion of any man who receives acclaim earned in blood of his followers and sacrifices of his friends.

For leaders, the humility to admit and own mistakes and develop a plan to overcome them is essential to success. The best leaders are not driven by ego or personal agendas. They are simply focused on the mission and how best to accomplish it.

Pride is not the opposite of shame, but its source. True humility is the only antidote to shame.

It ain’t the heat, it’s the humility.

Humility must accompany all our actions, must be with us everywhere; for as soon as we glory in our good works they are of no further value to our advancement in virtue.