My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
HOWARD SCHULTZWe want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
More Howard Schultz Quotes
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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At its core, I believe leadership is about instilling confidence in others.
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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The challenge of the retail business is the human condition.
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At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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Success is the by-product when you work toward the target.
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A great business has to have a conscience. You have to know who you are and who you are not.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
HOWARD SCHULTZ