“The best businesses are really ones that can combine passion, profits, and purpose.”

The brand is just a lagging indicator of a company’s culture.

Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?

Zappos is a customer service company that just happens to sell shoes.

Inspire other communities and cities to reinvent themselves.

The best leaders are servant leaders – they serve those they lead.

If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.

Things are never as bad or as good as they seem.

I made a list of the happiest periods of my life & I realized that none of them involve money.

I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.

Twitter is like hugging. Just because it’s hard to measure the return on investment doesn’t mean there isn’t value there.

It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.

Get the culture right, and everything else just falls into place.

Help inspire people to realize they are capable of changing the world.

Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.

Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.

Without conscious and deliberate effort, inertia always wins.

We already know that there are those close to James Comey who have a very different take, if there are tapes, of course, that would be the best evidence of what took place.

As that gallant can best affect a pretended passion for one woman who has no true love for another, so he that has no real esteem for any of the virtues can best assume the appearance of them all.

That best choice usually requires more effort and more thought, but, undeniably, the results are worth it.

The rooms I tend to be in are pretty democratic and the best idea wins.

The same way I want to spend time filling my mind with the best information I can acquire from the best sources I can obtain, I also want to consume nourishment from the best sources for my body.

The best way of leading people is to let them find their own way.

The thing that I think a lot of guys need to know how to do is not take your mother’s advice about honesty being the best policy.

What is the world at its best but a little round field of the moving pictures with two walking together in it?