Get the culture right, and everything else just falls into place.
TONY HSIEH
TONY HSIEH
Tony Hsieh on culture
Tony Hsieh70 quotes“Get the culture right, and everything else just falls into place.”
More from Tony Hsieh
A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
Tony HsiehTony Hsieh Envision, create, and believe in your own universe, and the universe will form around you.
Tony HsiehTony Hsieh Problems are just mile markers. Each one we pass means we’ve gotten better.
Tony HsiehTony Hsieh If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
Tony HsiehTony Hsieh The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
Tony HsiehTony Hsieh There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
Tony HsiehTony Hsieh Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
Tony HsiehTony Hsieh The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
Tony HsiehTony Hsieh Customer service shouldn’t just be A department, it should be the entire company.
Tony HsiehTony Hsieh We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
Tony HsiehTony Hsieh Whatever you are thinking, think bigger.
Tony HsiehTony Hsieh Don’t play games that you don’t understand, even if you see lots of other people making money from them.
Tony HsiehTony Hsieh The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
Tony HsiehTony Hsieh If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
Tony HsiehTony Hsieh Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
Tony HsiehTony Hsieh Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
Tony HsiehTony Hsieh
Original quotes
From our community writers
And in the end when the money is gone – will you still stay it was worth it.
M.K. StandbyM.K. Standby My soul speaks a language, only you can understand.
Ginnie BaleGinnie Bale In another life, you kept your word, and forever’s still ours for the taking.
Harriet SelinaHarriet Selina Journey with struggle becomes a great tale in the future.
Carla StokesCarla Stokes I’m not asking that you take the bullet for me. I wish you’d shoot first.
Danielle MontgomeryDanielle Montgomery A rainy day is the perfect excuse to explore deeper feelings.
Emily BockEmily Bock Stop taking care of everyone else before you take care of yourself.
Claire VinsonClaire Vinson Music is a weed, we all fallen souls are high on.
Ananya BhaskarAnanya Bhaskar
Meet the writers
More on culture
The great joy of doing ‘The Daily Show’ for me is that I get to sit on the fence between cultures. I am commenting on the absurdity of both sides as an outsider and insider. Sometimes I’m playing the brown guy, and sometimes I’m not, but the best stuff I do always goes back to being a brown kid in a white world.
Aasif MandviAasif Mandvi Sex is perhaps like culture – a luxury that only becomes an art after generations of leisurely acquaintance. Why we scarcely approach either as individuals – it’s mass propulsion still!
Alice B. ToklasAlice B. Toklas I grew up on American pop culture so everything that I fantasized about to get out of this sort of humdrum world of Bradford was about America. So when we decided to move there I was on the plane.
Aasif MandviAasif Mandvi Indian culture is essentially much more of a we culture. It’s a communal culture where you do what’s best for the community – you procreate.
Aasif MandviAasif Mandvi There is no justice in following unjust laws. It’s time to come into the light and, in the grand tradition of civil disobedience, declare our opposition to this private theft of public culture.
Aaron SwartzAaron Swartz Culture, the acquainting ourselves with the best that has been known and said in the world, and thus with the history of the human spirit.
Matthew ArnoldMatthew Arnold In USA culture is just a matter of commerce. So, you know, I don’t really look for that, and I don’t expect to find it in any city.
Aaron McGruderAaron McGruder It may sound weird, but I don’t really look for culture, particularly in an American city.
Aaron McGruderAaron McGruder