The best minute you spend is the one you invest in people.
KEN BLANCHARDCustomer service should not be a department, customer service is everyone’s job.
More Ken Blanchard Quotes
-
-
No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARD -
When you’re committed to something, you accept no excuses, only results.
KEN BLANCHARD -
In fact, Jesus is mentioned 75 times in the Koran.
KEN BLANCHARD -
Feedback is the breakfast of champions.
KEN BLANCHARD -
For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
KEN BLANCHARD -
Present thinking people kill the future.
KEN BLANCHARD -
Don’t quack like a duck, soar like an eagle.
KEN BLANCHARD -
Have I done what is really important today?
KEN BLANCHARD -
Everyday do something in relation to everything that’s important to you.
KEN BLANCHARD -
Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
KEN BLANCHARD -
The key to successful leadership today is influence, not authority.
KEN BLANCHARD -
Vision comes alive when everyone sees where his or her contribution makes a difference.
KEN BLANCHARD -
When you stop learning you stop growing.
KEN BLANCHARD -
Positive thinkers get positive results because they are not afraid of problems.
KEN BLANCHARD -
Leadership is not something you do to people. It’s something you do with people.
KEN BLANCHARD