Vision comes alive when everyone sees where his or her contribution makes a difference.
KEN BLANCHARDHumility does not mean you think less of yourself. It means you think of yourself less.
More Ken Blanchard Quotes
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One of the deepest principles of life and leadership: it’s not about you.
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The best way to develop responsibility in people is to give them responsibility.
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Customer service should not be a department, customer service is everyone’s job.
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The cure for too much to do is solitude and silence.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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Don’t quack like a duck, soar like an eagle.
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Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
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No one can make you serve customers well. That’s because great service is a choice.
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The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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People who feel good about themselves produce good results.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
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Purpose can never be about achievement; it is much bigger.
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