Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARDHumility does not mean you think less of yourself. It means you think of yourself less.
More Ken Blanchard Quotes
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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Do your best to succeed and push the limits without violating them.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
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The best way to develop responsibility in people is to give them responsibility.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
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What we give our attention to, grows.
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All good performance starts with clear goals.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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Leadership is anytime you seek to influence the thinking, behavior, or development of others.
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Your game is only as good as your practice.
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In fact, Jesus is mentioned 75 times in the Koran.
KEN BLANCHARD






