The key to successful leadership today is influence, not authority.
KEN BLANCHARDHumility does not mean you think less of yourself. It means you think of yourself less.
More Ken Blanchard Quotes
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No one can make you serve customers well. That’s because great service is a choice.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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Have I done what is really important today?
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If you want your people to be responsible, be responsive to their needs.
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People who feel good about themselves produce good results.
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The best minute you spend is the one you invest in people.
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A river without banks is a large puddle.
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Before something can become a habit it must first be practiced as a discipline.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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Real communication happens when people feel safe.
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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Empowerment is all about letting go so that others can get going.
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Present thinking people kill the future.
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One of the deepest principles of life and leadership: it’s not about you.
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None of us is as smart as all of us.
KEN BLANCHARD