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The key to successful leadership today is influence, not authority.

Ken Blanchard

If you don’t seek perfection, you can never reach excellence.
KEN BLANCHARD

Excellence Perfection Seek
If becoming a high performing organization is the destination, leadership is the engine.
KEN BLANCHARD

Business Leadership Success
Catching people doing things right is a powerful management concept.
KEN BLANCHARD

Motivational People Powerful
When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
KEN BLANCHARD

Encouragement Generosity Kindness People Touch
You have the power to help people become winners.
KEN BLANCHARD

Motivational People Win Yourself
Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
KEN BLANCHARD

Humility Inspirational Leadership Responsibility
The cure for too much to do is solitude and silence.
KEN BLANCHARD

Silence Solitude
The best minute you spend is the one you invest in people.
KEN BLANCHARD

Investment People Yourself
Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
KEN BLANCHARD

Business Connection Dignity Feeling Goal Inspirational Job
Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
KEN BLANCHARD

Ego Help Important See
Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
KEN BLANCHARD

Action Behavior Change Learning Yourself
Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARD

Department Job Service
As a manager the important thing is not what happens when you are there, but what happens when you are not there.
KEN BLANCHARD

Business Important Management Presence
No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARD

Choice Greatness Service
Humility does not mean you think less of yourself. It means you think of yourself less.
KEN BLANCHARD

Courage Deep Inspirational Wisdom Yourself
Take what you do seriously, but yourself lightly.
KEN BLANCHARD

Light Serious Yourself

The key to successful leadership today is influence, not authority.

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The key to successful leadership today is influence, not authority.

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