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The key to successful leadership today is influence, not authority.

Ken Blanchard

Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARD

Department Job Service
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
KEN BLANCHARD

Focus Important People Result Yourself
No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARD

Choice Greatness Service
Purpose can never be about achievement; it is much bigger.
KEN BLANCHARD

Achievement Bigger Purpose
In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
KEN BLANCHARD

Company Leadership Past Power Team Work
Don’t quack like a duck, soar like an eagle.
KEN BLANCHARD

Ambition Inspirational Leadership Motivational One Liner
Things not worth doing are not worth doing well.
KEN BLANCHARD

Action Worth
Vision comes alive when everyone sees where his or her contribution makes a difference.
KEN BLANCHARD

Difference Vision Worth
The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
KEN BLANCHARD

Goal Leadership Organization Vision
Nice guys may appear to finish last, but usually they are running a different race.
KEN BLANCHARD

Different Kindness Motivational Race Run
One of the deepest principles of life and leadership: it’s not about you.
KEN BLANCHARD

Deep Leadership Life Principle Yourself
When you stop learning you stop growing.
KEN BLANCHARD

Growth Learning Yourself
We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
KEN BLANCHARD

Care Gratitude Life Love People
Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
KEN BLANCHARD

Ego Help Important See
The best minute you spend is the one you invest in people.
KEN BLANCHARD

Investment People Yourself
Whether you like it or not, you will leave a leadership legacy.
KEN BLANCHARD

Leadership Yourself

The key to successful leadership today is influence, not authority.

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The key to successful leadership today is influence, not authority.

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