Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
HOWARD SCHULTZEurope has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
More Howard Schultz Quotes
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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Don’t be threatened by people smarter than you.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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Always challenge the old ways.
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Cutting prices or putting things on sale is not sustainable business strategy.
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Success is best when it is shared.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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Success is the by-product when you work toward the target.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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A great business has to have a conscience. You have to know who you are and who you are not.
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