In times of adversity and change, we really discover who we are and what we’re made of.
HOWARD SCHULTZEurope has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
More Howard Schultz Quotes
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Business leaders cannot be bystanders.
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At its core, I believe leadership is about instilling confidence in others.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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People around the world, they want the authentic Starbucks experience.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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Always challenge the old ways.
HOWARD SCHULTZ