Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
HOWARD SCHULTZEurope has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
More Howard Schultz Quotes
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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The challenge of the retail business is the human condition.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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Success is the by-product when you work toward the target.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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