Don’t wait until people do things exactly right before you praise them.
KEN BLANCHARDIf becoming a high performing organization is the destination, leadership is the engine.
More Ken Blanchard Quotes
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If you don’t seek perfection, you can never reach excellence.
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Empowerment is all about letting go so that others can get going.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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If you want to know why your people are not performing well, step up to the mirror and take a peek.
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We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
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Real communication happens when people feel safe.
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Take what you do seriously, but yourself lightly.
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It never hurts to toot your own horn once in a while.
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Customer service should not be a department, customer service is everyone’s job.
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Effective team leaders adjust their style to provide what the group can’t provide for itself.
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Catching people doing things right is a powerful management concept.
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A river without banks is a large puddle.
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Nice guys may appear to finish last, but usually they are running a different race.
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Leadership is anytime you seek to influence the thinking, behavior, or development of others.
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Catch people in the act of doing something right.
KEN BLANCHARD