No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARDThe only job security you have today is your commitment to continuous personal improvement.
More Ken Blanchard Quotes
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If you don’t seek perfection, you can never reach excellence.
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Leadership is anytime you seek to influence the thinking, behavior, or development of others.
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One of the deepest principles of life and leadership: it’s not about you.
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Positive thinkers get positive results because they are not afraid of problems.
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Don’t quack like a duck, soar like an eagle.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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The key to successful leadership today is influence, not authority.
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If becoming a high performing organization is the destination, leadership is the engine.
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In fact, Jesus is mentioned 75 times in the Koran.
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Nice guys may appear to finish last, but usually they are running a different race.
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Catch people in the act of doing something right.
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Empowerment is all about letting go so that others can get going.
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If you want your people to be responsible, be responsive to their needs.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
KEN BLANCHARD