You can not define being exactly on time.
W. EDWARDS DEMINGPeople with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
More W. Edwards Deming Quotes
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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The big problems are where people don’t realise they have one in the first place.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
W. EDWARDS DEMING -
Innovation comes from the producer – not from the customer.
W. EDWARDS DEMING -
Learning is not compulsory… neither is survival.
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If you do not know how to ask the right question, you discover nothing.
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Whenever there is fear, you will get wrong figures.
W. EDWARDS DEMING -
Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
W. EDWARDS DEMING -
What should be the aim of management? What is their job?
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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People don’t like to make mistakes.
W. EDWARDS DEMING