“Eliminate numerical quotas, including Management by Objectives.”

My mother was my biggest role model. She taught me to hate waste. We never wasted anything.

The prevailing system of management has crushed fun out of the workplace.

Quality’ means what will sell and do a customer some good – at least try to.

It is not enough to do your best; you must know what to do, and then do your best.

If you do not know how to ask the right question, you discover nothing.

The result of long-term relationships is better and better quality, and lower and lower costs.

People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.

We are here to make another world.

The sure way to increase productivity is to better administrate man and machine.

Profit in business comes from repeat customers.

Innovation comes from the producer – not from the customer.

All anyone asks for is a chance to work with pride.

All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.

So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.

Lack of knowledge… that is the problem.

The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.

When I am king, I will revise the sexual bases system so that getting to first base will include oral sex and sodomy!

My purpose in life does not include a hankering to charm society.

That includes people who call themselves Muslims but who don’t lead their lives as such – people who drink, who don’t pray, who don’t fast, who have constantly changing partners and who are unable to recite the Koran.

Who we are in the present includes who we were in the past.

Our society, including the liberals, must understand that there must be order.

Real freedom must include economic security.

The misuse of language induces evil in the soul.

People get very creative if you include them.