Some of them are not as plugged into the digital world, so they want to go out and buy the CD at Walmart or something.
Alan JacksonAlan Jackson Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
W. Edwards DemingW. Edwards Deming I’m going to get a pair of wire-snips, and I’ve also started a new campaign to have blank CDs on jukeboxes so you can play the silence.
Billy ChildishBilly Childish
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