Your brand is your culture.
TONY HSIEHIt doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
More Tony Hsieh Quotes
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The best businesses are really ones that can combine passion, profits, and purpose.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
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I’d rather spend money on things that improve the customer experience than on marketing.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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What’s the best way to build a brand for the long term? In a word: culture.
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Get the culture right, and everything else just falls into place.
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Inspire other communities and cities to reinvent themselves.
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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I made a list of the happiest periods of my life & I realized that none of them involve money.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Help inspire people to realize they are capable of changing the world.
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For individuals, character is destiny. For organizations, culture is destiny.
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A great brand is a story that never stops unfolding.
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