Help shape the stories that people are telling about you.
TONY HSIEHIt doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
More Tony Hsieh Quotes
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Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
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Twitter is like hugging. Just because it’s hard to measure the return on investment doesn’t mean there isn’t value there.
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I made a list of the happiest periods of my life & I realized that none of them involve money.
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A great brand is a story that never stops unfolding.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service.
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
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Stop chasing the money and start chasing the passion.
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Problems are just mile markers. Each one we pass means we’ve gotten better.
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Whatever you are thinking, think bigger.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
TONY HSIEH






