Envision, create, and believe in your own universe, and the universe will form around you.
TONY HSIEHMost innovation comes from outside your industry applied to your own
More Tony Hsieh Quotes
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What’s the best way to build a brand for the long term? In a word: culture.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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Whatever you’re thinking, think bigger.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
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There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Whatever you are thinking, think bigger.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Get the culture right, and everything else just falls into place.
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Help shape the stories that people are telling about you.
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SEO expertise is a core need for today’s online businesses.
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For individuals, character is destiny. For organizations, culture is destiny.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
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Your personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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Just figure out what your personal values are then just make those the corporate values.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.
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Chase the vision, not the money, the money will end up following you.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
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