The brand is just a lagging indicator of a company’s culture.
TONY HSIEHI think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it’s a skill that you can apply in life in general, whether you end up in computer science or not.
More Tony Hsieh Quotes
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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Stop chasing the money and start chasing the passion.
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Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
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Don’t be cocky. Don’t be flashy. There’s always someone better than you.
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Problems are just mile markers. Each one we pass means we’ve gotten better.
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Twitter is like hugging. Just because it’s hard to measure the return on investment doesn’t mean there isn’t value there.
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The best businesses are really ones that can combine passion, profits, and purpose.
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Most innovation comes from outside your industry applied to your own
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To never forget that the most important thing in life is the quality of life we lead.
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Without conscious and deliberate effort, inertia always wins.
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I’d rather spend money on things that improve the customer experience than on marketing.
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
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For individuals, character is destiny. For organizations, culture is destiny.
TONY HSIEH