Whatever you’re thinking, think bigger.
TONY HSIEH
Your personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny.
More Tony Hsieh Quotes
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Whatever you’re thinking, think bigger.
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We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
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Problems are just mile markers. Each one we pass means we’ve gotten better.
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Just figure out what your personal values are then just make those the corporate values.
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Whatever you are thinking, think bigger.
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
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Get the culture right, and everything else just falls into place.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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Your culture is your brand.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
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Things are never as bad or as good as they seem.
TONY HSIEH