Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
TONY HSIEHBusiness is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
More Tony Hsieh Quotes
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Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
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The brand is just a lagging indicator of a company’s culture.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
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Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
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Your culture is your brand.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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Most innovation comes from outside your industry applied to your own
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
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Get the culture right, and everything else just falls into place.
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Inspire other communities and cities to reinvent themselves.
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Envision, create, and believe in your own universe, and the universe will form around you.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
TONY HSIEH