Get the culture right, and everything else just falls into place.
TONY HSIEHBusiness is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
More Tony Hsieh Quotes
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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Whatever you are thinking, think bigger.
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Inspire other communities and cities to reinvent themselves.
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The best businesses are really ones that can combine passion, profits, and purpose.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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Envision, create, and believe in your own universe, and the universe will form around you.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
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If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
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Your culture is your brand.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
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