The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
TONY HSIEHHaving a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
More Tony Hsieh Quotes
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The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
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To never forget that the most important thing in life is the quality of life we lead.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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SEO expertise is a core need for today’s online businesses.
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Don’t be cocky. Don’t be flashy. There’s always someone better than you.
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The brand is just a lagging indicator of a company’s culture.
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The best businesses are really ones that can combine passion, profits, and purpose.
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The best leaders are servant leaders – they serve those they lead.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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Whatever you’re thinking, think bigger.
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Customer service shouldn’t just be A department, it should be the entire company.
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If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
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