Inspire other communities and cities to reinvent themselves.
TONY HSIEHHaving a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
More Tony Hsieh Quotes
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
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Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it’s a skill that you can apply in life in general, whether you end up in computer science or not.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
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Most innovation comes from outside your industry applied to your own
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The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
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I made a list of the happiest periods of my life & I realized that none of them involve money.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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Our customers call and e-mail us to say that’s how it feels when a Zappos box arrives. And that’s how we view this company.
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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Chase the vision, not the money, the money will end up following you.
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
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If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
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