Listen to Everyone. Ideas come from everywhere
TOM PETERSSmile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
More Tom Peters Quotes
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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You can only improve what you measure.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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You can’t live life without an eraser.
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If a window of opportunity appears, don’t pull down the shade.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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Bold botches are to be cherished.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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The day firing becomes easy is the day to fire yourself.
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Lists simplify, clarify, edify.
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
TOM PETERS