Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
TOM PETERSSmile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
More Tom Peters Quotes
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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If you love your company and love what you do, you will serve your customers better-period!
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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You can only improve what you measure.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Learning is a matter of intensity not elapsed time.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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Print-based libraries developed in an age of scarce printed resources.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
TOM PETERS