Don’t wait until people do things exactly right before you praise them.
KEN BLANCHARDThings not worth doing are not worth doing well.
More Ken Blanchard Quotes
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Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
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Customer service should not be a department, customer service is everyone’s job.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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One of the deepest principles of life and leadership: it’s not about you.
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Feedback is the breakfast of champions.
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Knowing where you are going is the first step to getting there.
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Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
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The best minute you spend is the one you invest in people.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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Nice guys may appear to finish last, but usually they are running a different race.
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Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
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Before something can become a habit it must first be practiced as a discipline.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
KEN BLANCHARD