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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

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Marilyn Monroe Paulo Coelho Abraham Lincoln C. S. Lewis Khalil Gibran Charlie Chaplin Gautama Buddha Isaac Newton

No one can make you serve customers well. That’s because great service is a choice.
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Choice Greatness Service
Don’t quack like a duck, soar like an eagle.
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Ambition Inspirational Leadership Motivational One Liner
Everyday do something in relation to everything that’s important to you.
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Everyday Important Relationship Yourself
Have I done what is really important today?
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Important Myself
People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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Care Challenge Heart Leadership
Things not worth doing are not worth doing well.
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Action Worth
Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Empowerment Knowledge Mean Skill Team
Real communication happens when people feel safe.
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Communication Feeling People Reality Safety Thinking
A river without banks is a large puddle.
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One Liner River
Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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Company Management Time
Leadership is not something you do to people. It’s something you do with people.
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Leadership People Team Work
The only job security you have today is your commitment to continuous personal improvement.
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Commitment Improvement Job Leadership
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Focus Important People Result Yourself
Positive thinkers get positive results because they are not afraid of problems.
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Fear Problem Results Thinking
For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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Inspirational Leadership Positive
Catch people in the act of doing something right.
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Act People Right

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