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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.

Ken Blanchard

If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
KEN BLANCHARD

Business Company Decision People Responsible
For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
KEN BLANCHARD

Inspirational Leadership Positive
Real communication happens when people feel safe.
KEN BLANCHARD

Communication Feeling People Reality Safety Thinking
Knowing where you are going is the first step to getting there.
KEN BLANCHARD

Journey Success Vision
Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
KEN BLANCHARD

Company Management Time
Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
KEN BLANCHARD

Action Behavior Change Learning Yourself
Vision is knowing who you are, where you’re going, and what will guide your journey.
KEN BLANCHARD

Future Guide Journey Vision Yourself
Have I done what is really important today?
KEN BLANCHARD

Important Myself
When you stop learning you stop growing.
KEN BLANCHARD

Growth Learning Yourself
Positive thinkers get positive results because they are not afraid of problems.
KEN BLANCHARD

Fear Problem Results Thinking
As a manager the important thing is not what happens when you are there, but what happens when you are not there.
KEN BLANCHARD

Business Important Management Presence
Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARD

Department Job Service
Don’t wait until people do things exactly right before you praise them.
KEN BLANCHARD

People Praise Wait
When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
KEN BLANCHARD

Encouragement Generosity Kindness People Touch
In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
KEN BLANCHARD

Company Leadership Past Power Team Work
Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
KEN BLANCHARD

Humility Inspirational Leadership Responsibility

Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.

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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.

Related Topics

Popular Authors

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